Privacy Policy
Welcome to https://www.monarchagency.co. We understand that online privacy is important to users of our Site, especially when conducting business. This statement governs our privacy policies with respect to users of the Site (“Visitors”) who visit without conducting business and Visitors who register to conduct business transactions on the Site and use the various services offered by Monarch Agency (collectively, the “Services”) (“Authorized Customers”)
“Legal information”
The website https://www.monarchagency.co is the property of Monarch Agency.
Content ownership
The content of this website is protected by copyright law. Modification, reproduction, recording, or distribution of any material from this site, in any form or by any means (electronic, mechanical, microfilming, photocopying, recording, or otherwise), is strictly prohibited without prior written permission from Monarch Agency. All rights to reproduce or represent the content are reserved worldwide.
Contact information
- Name : Monarch
- SIRET number: 51996612100021
- RCS number: Toulouse A 519 966 121
- Intracommunity VAT number: FR53519966121
- Principal offices: Toulouse, France & Barcelona, Spain
We offer our services worldwide. - Email: contact@monarchagency.co
“Personally identifiable information”
Refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, telephone number, fax number, and email address. Personally identifiable information does not include information collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.
What personally identifiable information is collected?
We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Customers: name, email address, phone number, address.
Who collects the information?
In addition to our direct collection of information, our third-party service providers (such as web hosting services, data analytics services, and content management platforms) may collect this information from our Visitors and Authorized Customers. We do not control how these third parties use this information, but we ask them to disclose how they use the personal information provided to them by Visitors and Authorized Customers. Some of these third parties may be intermediaries who act solely as links in the distribution chain and do not store, retain, or use the information provided to them.
How does the site use personally identifiable information?
We use personally identifiable information to customize the site, make appropriate service offers, and respond to purchase and sale requests on the site. We may email Visitors and Authorized Customers about research or purchase and sale opportunities on the site or information related to the subject matter of the site. We may also use personally identifiable information to contact Visitors and Authorized Customers in response to specific inquiries or to provide requested information.
With whom may the information be shared?
Personally identifiable information about Authorized Customers may be shared with other Authorized Customers who wish to evaluate potential transactions with other Authorized Customers. We may share aggregated information about our Visitors, including demographic data about our Visitors and Authorized Customers, with our affiliated agencies and third-party vendors. We also offer the option to opt out of receiving information or being contacted by us or any agency acting on our behalf.
How are personally identifiable information stored?
Personally identifiable information collected by Monarch Agency is securely stored and is not accessible to third parties or Monarch Agency employees except for use as indicated above.
What choices are available to visitors regarding collection, use, and distribution of information?
Visitors and Authorized Customers may choose not to receive unsolicited information from us or to be contacted by us and/or our suppliers and affiliated agencies by responding to emails as instructed, or by contacting us at contact@monarchagency.co.
Google AdSense and DoubleClick Cookies
Google, as a third-party provider, uses cookies to serve ads on our Service.
Cookies
A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Are cookies used on the site?
Cookies are used for various reasons. We use cookies to obtain information about our Visitors’ preferences and the services they select. We also use cookies for security purposes to protect our Authorized Customers. For example, if an Authorized Customer is logged in and the site is unused for more than 10 minutes, we will automatically log out the Authorized Customer. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using https://www.monarchagency.co, with the drawback that certain features of the website may not function properly without the aid of cookies.
Cookies used by our services
Our service providers use cookies, and these cookies may be stored on your computer when you visit our website. You can find more details about the cookies used on our cookies information page.
Login information
Monarch Agency does not collect login or registration information, as our website does not have login or registration system.
Chatbot data collection
Our website features a Chatbot that may ask you for your email address to provide responses or follow up on inquiries. This information is collected solely for the purpose of facilitating communication and responding to your queries.
What partners or service providers have access to personally identifiable information from visitors and/or Authorized customers on the site?
Monarch Agency has entered into and will continue to enter into partnerships and other affiliations with a number of vendors. These vendors may have access to certain personally identifiable information on a need-to-know basis for evaluating the eligibility of Authorized Customers for service. Our privacy policy does not cover their collection or use of this information.
How does the site ensure the security of personally identifiable information?
All our employees are familiar with our security policy and practices. Personally identifiable information of our Visitors and Authorized Customers is accessible only to a limited number of qualified employees who are given a password to access this information. We regularly audit our security systems and processes. Sensitive information, such as credit card numbers or social security numbers, is protected by encryption protocols in place to protect information sent over the internet. While we take commercially reasonable measures to maintain a secure site, electronic communications and databases are subject to errors, tampering, and breaches, and we cannot guarantee that such events will not occur, and we will not be liable to Visitors or Authorized Customers for any such occurrences.
How can visitors correct any inaccuracies in personally identifiable information?
Visitors and Authorized Customers may contact us to update personally identifiable information about them or to correct any inaccuracies by sending us an email at contact@monarchagency.co.
Can a visitor delete or disable personally identifiable information collected by the website?
We provide Visitors and Authorized Customers with a mechanism to delete/disable personally identifiable information from the site’s database by contacting us. However, due to backups and records of deletions, it may be impossible to delete a Visitor’s entry without retaining some residual information. A person requesting the deletion of personally identifiable information will have that information functionally deleted, and we will not sell, transfer, or use personally identifiable information relating to that individual in any way moving forward.
Your rights
These are summarized rights you have under data protection law:
- Right of access
- Right to rectification
- Right to erasure
- Right to restrict processing
- Right to object to processing
- Right to data portability
- Right to complain to a supervisory authority
- Right to withdraw consent
Children’s privacy
Our Service does not address “Children” under the age of 18, and we do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately using the contact information provided. If we discover that a child under 18 has provided us with personal information, we will immediately delete such information from our servers.
Compliance with laws
Disclosure of personally identifiable information to comply with the law. We will disclose personally identifiable information to comply with a court order or subpoena or a request from a law enforcement agency to disclose information. We will also disclose personally identifiable information when reasonably necessary to protect the safety of our Visitors and Authorized Customers.
What happens if the privacy policy changes?
We will inform our Visitors and Authorized Customers about changes to our privacy policy by posting these changes on the site. However, if we change our privacy policy in a manner that might result in the disclosure of personally identifiable information that a Visitor or Authorized Customer has previously requested not to disclose, we will contact such Visitor or Authorized Customer to allow such Visitor or Authorized Customer to prevent such disclosure.
Links
https://www.monarchagency.co contains links to other websites. Please note that when you click on one of these links, you are entering another website. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.
Contact us
If you have any questions regarding this privacy policy, please contact us at
contact@monarchagency.co or at info@monarchagency.co
Last updated: May 31, 2024
